Covid Information for Schools


Updated 21 January 2021

If you are aware of a child or member of staff that has tested positive for COVID-19, please report this to the Public Health via the online incident form.

Use the following flowchart to determine what actions to take, as advised by Sandwell Public Health.  Please note that this advice is subject to change.

If you require advice or guidance on Covid-19 issues please read the FAQS. If your query is not answered please contact Sandwell’s Public Health team on

Useful telephone numbers and links:


Advice/Guidance Email address:

General Advice:

Sandwell’s Public Health team (Responses between 9am-5pm 7 days a week)

For urgent enquiries, if you have a confirmed case Monday to Friday 7:30 am to 9:30am

Call 0121 569 4719

Department for Education

Call the DfE coronavirus helpline if you have a query in England about:

  • early years including nurseries
  • schools
  • colleges
  • universities
  • children’s social care
DfE coronavirus helpline

Telephone: 0800 046 8687

Monday to Friday, 8am to 6pm

Booking a Test:

Contact the NHS website.

You can call 119 or visit:

National Guidance

Schools should refer to the latest letter Guidance from the Director Of Education

Education, universities and childcare guidance



Useful links

You may also be interested in...

Visit the Healthy Sandwell Homepage