The NHS COVID-19 app is part of a large scale coronavirus (COVID-19) testing and contact tracing programme called the NHS Test and Trace service in England. The NHS COVID-19 app will be used alongside traditional contact tracing to help notify users if they have come into contact with someone who tests positive for coronavirus.
Trace – Get alerted if you’ve been near other app users who have tested positive for coronavirus
Alert – Lets you know the level of coronavirus risk in your postcode district
Check-in – Check in to a venue by scanning a QR code, no more form filling. Get alerted if you have recently visited a venue where you may have come into contact with somebody with coronavirus
Symptoms – Check if you have coronavirus symptoms and see if you need to order a free test
Test – Helps you book a test and get your result
Isolate – Keep track of your self-isolation and access relevant advice
Designated venues in certain sectors must have a system in place to request and record contact details of their customers, visitors and staff to help break the chains of transmission of coronavirus. You should create and display a QR code if you are:
If you run a business or venue in the following list, you must now display a QR code so visitors can scan it using the new NHS Covid-19 app.
You will still need to offer a manual option for recording visitors’ contact details, for people who do not have a smartphone or do not want to use the NHS COVID-19 app. Those who may not have access to the app, or the ability to use a smartphone should continue to use traditional contact tracing services provided by NHS Test and trace.
The NHS COVID-19 app protects your privacy and identity from other app users and their privacy and identity from you. The app uses random IDs that cannot be used by the NHS or the government to identify who you are, or who you’ve spent time with.
Below are some of the frequently asked questions
Please see the Frequently Asked Questions section to Search for common queries and more
The NHS COVID-19 app is designed to work with the official NHS QR codes only. The app will not recognise other QR codes.
Official QR code posters: