App

The new NHS COVID-19 app is a great way to protect your loved ones. The app has a number of tools to protect you, including contact tracing, local area alerts and venue check-in. It uses proven technology from Apple and Google, designed to protect every user’s privacy.

Protect your loved ones. Please download the app.

NHS COVID-19 App Apple

Requires iOS 13.5 or later. Compatible with iPhone.

Download

NHS COVID-19 App Android

Requires Android: Will need Marshmallow or
version 6.0 or higher.

Download

What the app does

 

The NHS COVID-19 app is part of a large scale coronavirus (COVID-19) testing and contact tracing programme called the NHS Test and Trace service in England. The NHS COVID-19 app will be used alongside traditional contact tracing to help notify users if they have come into contact with someone who tests positive for coronavirus.

covid19 app features

 
 

Features

Trace – Get alerted if you’ve been near other app users who have tested positive for coronavirus

Alert – Lets you know the level of coronavirus risk in your postcode district

Check-in – Check in to a venue by scanning a QR code, no more form filling. Get alerted if you have recently visited a venue where you may have come into contact with somebody with coronavirus

Symptoms – Check if you have coronavirus symptoms and see if you need to order a free test

Test – Helps you book a test and get your result

Isolate – Keep track of your self-isolation and access relevant advice

Find out more about what the App does

NHS COVID-19 app – download it today (British Sign Language)

venue check in

 

Business and organisations

Designated venues in certain sectors must have a system in place to request and record contact details of their customers, visitors and staff to help break the chains of transmission of coronavirus. You should create and display a QR code if you are:

  • a business, place of worship or community organisation with a physical location that is open to the public
  • an event which is taking place in a physical location

If you run a business or venue in the following list, you must now display a QR code so visitors can scan it using the new NHS Covid-19 app.

  • pubs, bars, restaurants and cafés
  • tourism and leisure services, including hotels, museums, cinemas and amusement arcades
  • close contact services, including hairdressers, barbershops and tailors (including mobile businesses)

You will still need to offer a manual option for recording visitors’ contact details, for people who do not have a smartphone or do not want to use the NHS COVID-19 app.  Those who may not have access to the app, or the ability to use a smartphone should continue to use traditional contact tracing services provided by NHS Test and trace.

Important links

  • Create your poster – Create your official NHS QR code poster
  • Venue Check-In – Find out if you need to provide this service, and generate a QR code poster for your venue
  • Information and Resources – Download posters and guides to display for visitors or to share with your networks

covid 19 app exposurePrivacy

The NHS COVID-19 app protects your privacy and identity from other app users and their privacy and identity from you. The app uses random IDs that cannot be used by the NHS or the government to identify who you are, or who you’ve spent time with.

Protecting your privacy and security

 
 
 

Frequently asked questions

Below are some of the frequently asked questions

app features

  • What if I don’t have a smartphone?
  • Can my child use the NHS COVID-19 app?
  • Will the NHS COVID-19 app be used for location tracking or to enforce social distancing?
  • I live in a block of flats. Will I get notifications telling me to isolate if someone living in a nearby flat gets coronavirus (COVID-19)?
  • Will the NHS COVID-19 app drain my phone battery?

Please see the Frequently Asked Questions section to Search for common queries and more

Stay Alert

The NHS COVID-19 app is designed to work with the official NHS QR codes only. The app will not recognise other QR codes.

Official QR code posters:

  • display the NHS Test and Trace or the NHS Wales Test, Trace, Protect logo
  • include the text ‘Scan this QR code with your NHS COVID-19 app to check-in’ above the QR code
  • do not display any website URLs or direct you to a website when scanned