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Silverline

Silverline

The Silver Line Helpline run by Age UK is a free, confidential telephone service for older people. They provide friendship, conversation and support 24 hours a day, 7 days a week. Whenever feelings of isolation, worry, or loneliness strike, you can always call The Silver Line Helpline for free.

0800 470 8090

24 hours a day, 7 days a week
Sandwell Carers Service

Sandwell Carers Service

Sandwell Carers Service provides information, advice, and a range of wellbeing and peer support opportunities for unpaid Carers aged 18+ living in Sandwell. This includes community-based drop-ins, group activities, and targeted support such as a Bereavement Support Group.
The bereavement group offers a safe, supportive space for Carers to share experiences of grief and loss, facilitated by a qualified counsellor, with sessions shaped by Carers’ needs. It takes place on the last Tuesday of each month, 11am–1pm at St Albans Community Centre, Smethwick.
Carers can self-refer or be referred by professionals, and all support is free following registration with the service.

0121 798 2372

9 am – 5 pm, Mon to Fri
Grief Encounter

Grief Encounter

Grief Encounter helps bereaved children, young people and their families find hope and healing through a range of services and resources:

  • Resources including the unique Grief Relief Kit. Each Grief Relief Kit contains a range of resources that help CYP understand and express their grief, while helping families and other supporting adults talk to CYP about their bereavement.
  • Bereavement support sessions
  • Group workshops
  • Therapeutic interventions that include music, art and drama therapy
  • Family Fun Days
  • Grief Encounter support line, provides guidance and advice to grieving families, and referrers (weekdays 9:30 am - 3pm)
  • Bespoke support for schools, universities and colleges
  • Training courses and webinars for professionals

0808 802 0111

Monday – Friday: 9.30am – 3.00pm
Blue Cross

Blue Cross

For 30 years, Blue Cross has been here to help you cope with the loss of a pet, either through death, enforced separation or theft. With a free and confidential helpline, webchat, email and Facebook group, you can find support when and where you need it. Just as you’ve held the hearts (and paws or hooves) of your beloved companions throughout their lives, our Pet Loss Support team is here to hold your hand when joy turns to sadness. No one should face the pain of losing a pet alone. Our Pet Loss Support team is here for you every day of the year.

0800 096 6606

Monday – Sunday: 8.30am – 8.30pm
Suicide & Co

Suicide & Co

Suicide & Co is a national charity providing professional and compassionate support to anyone bereaved by suicide.


Counselling Service - One to one counselling for those bereaved by suicide. https://www.suicideandco.org/counsellingapplicationform


Early Bereavement Support - One to one emotional listening support and practical signposting for people bereaved by suicide within the last 6 months. https://share.hsforms.com/1sABe8Dp4TiCW3WVAyO2Yg5dkos

0800 054 8400

Monday-Friday 9am-5pm