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Cruse's Helpline is run by trained bereavement volunteers, who offer emotional support to anyone affected by grief.

They'll give you space to talk about your feelings and how you’ve been coping. The volunteers are completely non-judgemental and won’t share what you’ve told them with anyone else, unless you are in danger.

This service offers a free 24/7 helpline for people in The Black country (Dudley, Wolverhampton, Sandwell and Walsall) who require support on urgent mental health concerns. Trained mental health support staff are on hand to answer calls from members of the public. We tailor our response to each caller's situation. Our first response will be to try to avoid the need for a clinical intervention where possible; however, we are working alongside NHS clinical staff who can give support or take ownership of calls where this is needed.

This may include:

• Listening, and guidance
• Practical support ideas
• De-escalation of crisis
• Encouragement to explore self-help options
• Community-based resources which may be able to help
• Onward referrals and a follow-up call if required

The service is confidential.  They do not pass on information except in exceptional circumstances, for example, if we feel there is a serious risk of harm to you or another person.  This is because of our duty of care to you and others.  If we need to break your confidentiality we will, where possible, tell you and explain the reasons why.

The Silver Line Helpline run by Age UK is a free, confidential telephone service for older people. They provide friendship, conversation and support 24 hours a day, 7 days a week.

Whenever feelings of isolation, worry, or loneliness strike, you can always call The Silver Line Helpline for free.

Grief doesn't have to be a journey you walk alone.

Join our warm and welcoming bereavement support group where you can:

• Share your story (if you wish)
• Connect with others who understand
• Take a moment to breathe, with a friendly cuppa

Sometimes the smallest step - like walking through our door - can make the biggest difference. We understand that grief becomes part of our story, but it doesn't have to be the only chapter.

No pressure, no expectations - just a safe space and understanding hearts.

You do not have to walk this path alone. Join Kaleidoscope's bereavement group and find a safe place to share, heal and support one another.

Our bereavement group is dedicated to providing a compassionate and supportive environment for those who are grieving. We understand that everyone’s journey through grief is unique, and we are here to offer comfort and understanding during this difficult time.

Our facilitators are here to listen and provide empathy, offering a sense of community and shared understanding.

For more information about our bereavement services or to book your place, please contact the team.