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0121 569 5100
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Black Country 24 hr Helpline

People of all ages who are a Black Country resident can call the Freephone number or send a text to receive support. They provide confidential support for people experiencing increased distress, anxiety or any other urgent mental health difficulties or concerns. You can also visit the Sanctuary Hubs.

24 hours a day, 7 days a week

CAMHS Crisis Team

If the emergency is related to a young person’s mental health who is usually already known to CAMHS, aged up to 18, you can contact CAMHS Crisis Team on the above number during their opening times.

Sandwell Crisis Resolution and Home Treatment Team

This service is for adults aged 18 – 65 years old going through a severe mental health crisis as an alternative to hospital admission. They offer a flexible patient centred service and aim to treat individuals with minimum disruption to their lives. To access this service, you need to be referred by your GP or your mental health team. The team consists of Consultant Psychiatrists, Community Psychiatric Nurses (CPN), Psychologists, Support Time Recovery Worker (STR), administrative staff, and Occupational Therapists (OT). The team will take into account your cultural needs whilst caring for you.

24 hours a day, 7 days a week

Child Line

Available for anyone under 19 years old. The number is free to call. Help and advice about a wide range of issues, talk to a 1-to-1 counsellor online through your free account in chat, email or post on the message boards. Help is also accessible in BSL.

24 hours a day, 7 days a week


Call, email and write a letter for free (no postage required!). There is also a free Samaritans self-help app. They provide confidential emotional support for people who are experiencing feelings of distress, despair or have suicidal thoughts. This is for any age.

24 hours a day, 7 days a week
Freepost Samaritans letters