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Sandwell Mental Health Directory

Crossroads Accelerated Response Service (CARS)

This service provides the same high-quality services that our well-established Carers Assistance Line can, with additional features for cared for individuals or those who have recently been discharged from hospital. Free to access, our service is open to all adults who are unpaid carers or have assessed care needs aged 18+ living in Sandwell. CARS can help you to manage your life and retain your independence with support including – prescription collection and assistance with shopping tasks, IT support and help with online bill payments, arranging and accompanying people to GP or hospital appointments, arranging in-home training on equipment use via our in-house trainer, suppling Winter Warm Packs to carers and cared-for individuals, plus much more. You can self-refer or refer someone else to our service via the website or email.

8.30am – 4.30pm, Mon to Thurs and 8.30am – 4pm Fri