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Sandwell Mental Health Directory

Crossroads Accelerated Response Service (CARS)

This service provides the same high-quality services that our well-established Carers
Assistance Line can, with additional features for cared for individuals or those who have recently
been discharged from hospital. Free to access, our service is open to all adults who are unpaid
carers or have assessed care needs aged 18+ living in Sandwell. CARS can help you to manage
your life and retain your independence with support including – prescription collection and
shopping tasks, IT support and help with online bill payments, arranging and accompanying
people to GP or hospital appointments, arranging in-home training on equipment use via our inhouse trainer, suppling Winter Warm Packs to carers and cared-for individuals and much more.

8.30am – 4.30pm, Mon to Thurs and 8.30am – 4pm Fri