
Sexual Health
At Healthy Sandwell, we believe that everyone deserves to take charge of their sexual health. We offer a range of sexual health services designed to empower you to stay in control of your body and feel great. Whether you prefer visiting clinics across the borough or accessing services from the comfort of your own home, we’ve got you covered.
Services We Offer
Order a home STI testing kit to check your sexual health in private. It’s a discreet and convenient option to ensure your well-being.
Emergency Contraception
Find information on where to get free emergency contraception quickly, providing you with peace of mind.
Face-to-Face Advice
Connect with our friendly team for face-to-face advice on sexual health matters.
Telephone Triage
Our Sandwell Sexual Health Services now offer a telephone triage. If you’re well and require STI screening, access the home testing kit for free. For queries regarding symptoms, contraception, or urgent concerns, contact 0121 612 2323 between 9am and 7.30pm, Monday to Friday. Please do not attend clinics without contacting us first.
Community Pharmacies
Access the Morning After Pill conveniently at community pharmacies.
Confidentiality is Key
Whether you visit a clinic or use our home STI testing kits, your privacy is our priority.
Your Sexual Health, Your Choice
No matter your age or relationship status, we’re here to support you in looking after your sexual health. Take the easy route to maintaining your sexual health with a little help from Healthy Sandwell.
Sandwell Clinics
At times, it’s important to have a face-to-face conversation about your sexual health concerns. Our clinic, located in West Bromwich, offers a range of services including advice, information, STI tests and more. Let us guide you through the process and provide the support you need.
Clinic Services
Our clinic is more than just a testing centre. It’s a safe space staffed by friendly, expert professionals experienced in addressing sexual health issues. Here’s what you can expect from our services:
- Bookable Appointments: Schedule your visit at your convenience by calling us at 0121 612 2323.
- Confidential and Supportive: Discuss any sexual health problem, concern, or question in a private setting with our knowledgeable staff who understand your feelings and concerns.
- STI Testing Kits: Take home STI testing kits are available for your convenience.

Location
Lyng Centre for Health and Social Care, Frank Fisher Way, West Bromwich, B70 7AW.
Clinic hours
Monday to Friday, 9am – 8pm
Saturday, 9am – 12:30pm
Contact Us
Have questions or need advice?
Phone :
Email :
If you’re having trouble reaching us by phone, email us and we will get back to you as soon as are able. Our email system is checked often during working hours.
Concerned About Symptoms?
If you’re worried about symptoms, explore our guide on what to expect from the photograph screening process. Remember, we currently do not offer a drop-in service, so booking an appointment is essential.
Positive Test Results
If your test results are positive, there’s no need to panic. Most STIs can be cured or managed effectively, including HIV. Our staff will guide you through the process, discuss your results, explain your treatment plan, and help with the next steps. We emphasize the importance of notifying current or previous partners, and our team will assist you in navigating this conversation. Your sexual health is important, and our clinic is here to provide the support and care you need. Don’t hesitate to reach out to us for advice, information, or to book an appointment. Your wellbeing is our priority.
Does it look like there’s a problem down there?
Are you experiencing genital rashes, red areas, unusual bumps, or other blemishes? Concerned about the possibility of genital warts? Our dedicated team now offers a convenient photograph screening service designed to address your skin concerns without the need for an in-person clinic visit.
How It Works
Capture at Home:
Take photographs of any genital lumps, bumps, rashes, lesions, or other blemishes in the comfort of your home.
Capture at Home:
Send the images securely to our dedicated email for review.
Professional Evaluation
One of our experienced Sexual Health Nurses will review your photographs and contact you for a telephone consultation to discuss your symptoms.
Results and Next Steps
Our nurse will inform you of the results and guide you on the next steps. If necessary, we’ll arrange for suitable treatment.

Treatment Options
Home Delivery
Home Delivery: If an infection is detected, we’ll discreetly post the required treatment to your address.
Clinic Collection
If home treatment is not suitable, our nurses can arrange for you to collect medication at our clinic.

What to Expect
We understand that discussing and sharing intimate concerns can be nerve-wracking. Here’s what to expect from the photograph screening process:
Telephone Consultation
A Sexual Health Nurse will contact you for a confidential telephone consultation.
Guidelines and Instructions
We will provide clear instructions on how to capture and submit photographs.
Symptom Discussion
Our nurse will ask about your symptoms and request you to upload two photographs for examination.
Diagnosis
The nurse will carefully examine the photographs to determine a diagnosis.
Medication Delivery
If medication is needed, we’ll ask for an address for discreet home delivery.

Contact Us
For further advice or support, don’t hesitate to reach out to us:
Phone:
Email:
Your wellbeing is our priority, and our team is here to provide support and guidance through a discreet and convenient screening process. Don’t let concerns go unaddressed – contact us for peace of mind and expert care.
Home Testing Kits
Welcome to our hassle-free at-home STI testing service – taking control of your sexual health has never been easier. No doctor’s appointments, no awkward conversations, and completely confidential – just a simple, discreet process designed to give you peace of mind.
Why Choose At-Home STI Testing?
Getting tested for STIs is crucial, and now you can do it from the comfort of your home. Here’s why you should consider our at-home testing kits:
Free and Confidential
- Our service is completely free, and your privacy is our priority.
Comprehensive Testing
- Our at-home kits can screen for chlamydia, gonorrhoea, HIV, syphilis, hepatitis B, and hepatitis C.

How It Works – As Easy as 1, 2, 3
Discreet Ordering
- Order your at-home test kit with discreet packaging for confidentiality.
Quick Results
- Send your samples to the lab, and we'll notify you of your results via text message within three to five working days.
Ready to take control of your sexual health? Order your home STI test now.
Why Get Tested?
STIs often show no symptoms, making regular testing the only surefire way to know your status. Testing is quick, free, and can be done yearly or whenever your sexual partner changes. It ensures early treatment or provides reassurance about your health.
How Does the At-Home Kit Work?
How Does the At-Home Kit Work?
A small, discreetly packaged box arrives at your doorstep.
Simple Sampling
Follow the easy instructions to take your samples at your convenience.
Free Post to Lab
Send your samples back to the lab using the prepaid postage.
Quick Results
Receive your results via text or email within three to five working days.
Contact Us
If you haven’t received your results within a week, contact us for assistance:
Phone :
Email :
If phone contact is challenging, feel free to use our email or text service.
Positive Result? No Need to Panic.
If your results are positive, we’re here to guide you through the next steps. Instructions will be sent via text or email, usually involving a clinic visit for detailed results and treatment. Our trained nurses provide emotional support and reassurance.
Remember
Most infections are treatable with antibiotics, ensuring a quick and painless resolution.
For more information about your results, consider a visit to the Sandwell Clinics or contact the service via email for additional details. Your sexual health is our priority, and we’re here to support you every step of the way.
The Pill

If you are currently taking Oral Contraception (the Pill) or want to start the pill, we have made it easier for you to obtain your pills. Read on to learn more about the process and to find participating pharmacies.
How It Works
If you are already on Oral Contraception and need a follow-on supply, follow these simple steps:
2.
Contact Your Preferred Pharmacy:
Reach out to the pharmacy of your choice from the NHS website before you travel to renew your pills. This ensures you connect with the right person. You can access a pharmacy anywhere in England that suits you, even if you are in an area for a short stay.
1.
Timing is Key:
Access the scheme before finishing your current packet of pills.
If you want to start the pill, go straight to step two.
3.
Bring Your Pills:
It’s important to bring your remaining pills in their packaging with you to the pharmacy.
Participating Pharmacies in England
Find your closest pharmacy by visiting the NHS website.
Why Choose the Scheme?
Convenience
Easily start or renew your prescription without the need for a doctor’s appointment.
Timely Access
Ensure you have a follow-on supply before finishing your current packet.
Bring Your Remaining Pills
Don’t forget to bring your remaining pills in their packaging for a seamless renewal process.
Contact Information
Contact your preferred pharmacy directly. Plan ahead to secure your follow-on pills in a hassle-free manner.
Note: It is essential to contact the pharmacy before your visit to confirm the process and ensure that you see the right person for your prescription renewal. Take charge of your reproductive health with the Oral Contraception Scheme in Sandwell. For any additional information or assistance, feel free to reach out to Healthy Sandwell.
Remember
Your health, your choice.
Morning After Pill

If you’ve had unprotected sex in the last three days or are concerned about a possible contraceptive failure, don’t worry – you can access emergency contraception to prevent an unplanned pregnancy.
Morning After Pill: Available for Free in Sandwell
The morning after pill is a single tablet containing a synthetic version of progesterone, a natural hormone produced by the ovaries. It’s a safe and effective option for preventing pregnancy after unprotected sex or contraceptive mishaps.
What You Need to Know
Availability:
- Free to all women in Sandwell from selected pharmacies across the borough (see below for a full list).
Brand Name
- The morning after pill offered for free is known by the brand name Levonelle.
How It Works
Levonelle is believed to prevent pregnancy by:
- Halting Ovulation: It stops or delays ovulation to prevent the release of an egg.
Thinning Womb Lining:
- The synthetic progesterone alters the lining of the womb, making it unsuitable for a fertilized egg.
When to Take It
Act quickly! The morning after pill is most effective when taken within 72 hours of unprotected sex. The sooner you take it, the more effective it is.
Important Points
- Designed for Emergencies: It's intended for emergency situations, such as forgetting regular contraception or experiencing a condom failure.
- Not for Regular Use: The morning after pill is not a regular contraceptive method and does not protect against STIs.
Getting the Morning After Pill
Follow these steps to access the morning after pill for free in Sandwell:
Available from various pharmacies in the borough. Find a full list below.
Pharmacists may ask a few simple questions to ensure it’s suitable for you.
Available for free to women of all ages.
Pharmacies Offering the Morning After Pill in Sandwell
Oldbury
Smethwick
Wednesbury
West Bromwich
Take Control of Your Reproductive Health
Remember
The morning after pill is a reliable option in case of emergencies, but it’s not a substitute for regular contraception. If you’ve had unprotected sex, consider taking an STI test – order a quick and easy at-home testing kit here
For any questions or assistance, please feel free to reach out to us. Your health is important, and we’re here to provide support and information whenever you need it.
C-CARD Scheme

At Sandwell Sexual Health Service, we prioritise your sexual health and wellbeing. If you’re aged 16 to 25, ordering free condoms is quick and easy. If you’re under 16, we’ve got a special programme for you too.
For Ages 16 to 25: Order Your Free Condoms
1
Call
Call 0121 612 2323
2
Order Processing
One of our sexual health team members will assist you in processing your order.
3
Delivery
Once your order is complete, a discreet supply of condoms will be sent to your provided address.
For Ages 14 and 15: Join the C-Card Scheme
1
Call for C-Card Registrationv
You may still be able to access free condoms but you will need to reach out by calling 0121 612 2323 to register for the C-Card Scheme.
2
Private Consultation
After registration, one of our nurses will contact you for a confidential consultation on safe sex and proper condom use.
3
Condoms and C-Card Delivery
We’ll send condoms and a C-Card to an address of your choice along with informative leaflets on condom usage.
Why Choose the C-Card Scheme?
Privacy
- Future orders only require your C-Card ID number; no need to provide your name again.
Confidentiality
- No need to speak to a nurse unless you want to; we're here to support you with any sexual health concerns.

How to Use a Condom
Learn the proper usage of condoms and ensure safe sex. Call 0121 612 2323 for C-Card Registration, and our team will guide you through the process.
Always Here to Help
For any sexual health concerns or questions, our team is always ready to assist you. Your health is our priority, and we’re committed to providing support tailored to your needs.
Remember
Your wellbeing matters, and we’re here to help you make informed choices about your sexual health.
Pre-exposure prophylaxis (PrEP)

Discover PrEP (pre-exposure prophylaxis), a ground-breaking preventive medicine against HIV. PrEP is highly effective when taken as prescribed, providing an additional layer of protection for those at risk of HIV through sex or injection drug use.
What is PrEP?
PrEP is a medication taken by individuals at risk of HIV to prevent infection. It is particularly effective when combined with condom use and regular testing for sexually transmitted infections (STIs).
Are You at Higher Risk? Consider PrEP if:
- You are a HIV-negative man who has sex with men and has engaged in anal sex without a condom in the last six months, with the expectation of continued unprotected anal sex.
- You are a Transsexual woman who has had anal sex without a condom in the last six months and expects to continue this practice.
- You are HIV negative and have been engaging in sex with HIV positive partners without using a condom, unless your partner has been on HIV treatment for at least 6 months, and the HIV virus is undetectable.

How to Access PrEP
If you believe you are at risk of contracting HIV and are considering PrEP, contact us:
PrEP is also available at any sexual health clinic in England.
Free and Accessible
HIV PrEP medication is prescribed free of charge to HIV-negative individuals. It is designed to prevent HIV transmission when taken correctly, either daily or before and after planned sexual activity.
Learn More
I want PrEP now For additional information on PrEP, visit the I want PrEP now website Knowledge is power, and understanding PrEP empowers you to make informed decisions about your sexual health.
Your Sexual Health Matters:
We are here to support you in prioritizing your sexual health. If you have questions or concerns, our team is ready to provide guidance tailored to your needs. Take control of your sexual well-being with PrEP.
Remember
Your wellbeing matters, and we’re here to help you make informed choices about your sexual health.
Young Peoples’ Sexual Health

Sandwell Sexual Health Services have a dedicated team of nurses, doctors, and healthcare support workers is committed to providing friendly, knowledgeable, and non-judgmental care. Your well-being is our priority, and we offer a range of confidential and free services to meet your sexual health needs.
Services Include
- Sex and Relationships Advice
- Contraception
- Emergency Contraception
- Condoms (C-Card)
- Abortion Referrals
- Abortion Referrals
- Cervical Screening
- Safeguarding

Why Choose Sandwell Sexual Health Services?
Free Services
Services are accessible to everyone, without any cost barriers.
Confidentiality
Your visit and care are confidential, respecting your legal rights regardless of your age, sexuality, or gender identity.
Non-Judgmental
The team is here to support you without judgment, ensuring a safe and welcoming environment.
How to Access Our Services
Telephone Consultation
They currently offer a telephone consultation service. Some care can be completed over the phone, and if an in-person appointment is needed, it will be arranged.
Appointment Booking
Contact them to request an appointment. The receptionist will gather information to ensure you are booked with the most suitable professional.
In-Person Appointments
If you have an in-person appointment, arrive 5 minutes early at the third-floor reception desk. A staff member will call you in at your scheduled time.
Confidentiality and Your Legal Rights
- We won't disclose information about your visit to anyone.
- If there are concerns about your safety, we will discuss information sharing with you first.
Telephone Consultation Guidelines
- Provide your availability for a call when booking.
- Ensure your phone accepts private calls.
- Inform us if your phone cannot accept private calls.
Your Health Matters
Your sexual health is an essential aspect of your overall wellbeing. Trust us to provide expert care, guidance, and support tailored to your needs. For any questions or concerns, feel free to reach out.
Your health, your care - Sandwell Sexual Health Services.
Sexual Violence and Abuse
Your safety is paramount. Sandwell Sexual Health Services is here to offer support and assistance, particularly if you are experiencing abuse, harm, or are at risk. Remember, you are allowed to leave your home to access support and help, even under government-enforced social distancing measures.
Understanding Your Situation
Victims Can Be Anyone:
Men and women of any age, race, ability, or sexuality may become victims. Perpetrators can be strangers or individuals known to the victim.
What Constitutes Sexual Assault:
Sexual assault is any sexual act carried out without the victim’s active consent.
What Can You Do?
Horizon - Sexual Assault Referral Centre (SARC)
If you have been a victim of rape or sexual abuse, Horizon is available 24/7 at 0800 970 0375. They provide non-judgmental medical, practical, and emotional support, including forensic examinations within the last seven days.
Sandwell Sexual Health Service:
For concerns about controlling behavior related to pregnancy or contraception, call 0121 612 2323. Confidential advice, guidance, and medical treatment are provided. Free STI screening kits are available at www.freetest.me, and emergency contraception is accessible within 72 hours at various pharmacies in Sandwell.
Black Country Women’s Aid:
One-to-one practical and emotional support for individuals who have experienced rape, sexual violence, and childhood sexual abuse. Support services cover Sandwell, Dudley, Wolverhampton, and Walsall. Call 0121 553 0090 or email isva@blackcountrywomensaid.co.uk.
West Midlands Children and Young Person’s Service:
Available 24/7 at 0808 196 2340, providing support for victims up to 17 years old. Options for examinations without police involvement can be discussed.
Birmingham LGBT+ Centre:
Support for Birmingham and Sandwell residents. Contact LGBT ISVA at 0121 643 0821 or email idva@blgbt.org
Summerfield Women’s Clinic:
Support for women (18 years +) who have undergone female genital mutilation (FGM). Contact Alison Byrne at 07989209483 or swbh.summerfieldfgm@nhs.net.
Emergency Situations:
In emergencies, always call 999.
Contact Us
If you feel unsure or need further advice, call 0121 612 2323. Our Sexual Health Team is ready to provide confidential support and guidance. They deliver medical care and support tailored to your needs during this challenging time.