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Privacy Policy

Date of last revision: 22/05/2018

Version number: 1.0

Healthy Sandwell is responsible for how personal data is processed and for what purposes. This means we are known, in legal terms, as the ‘data controller’. Personal data is data that could be used to identify a living individual.

The table below summarises the personal data we collect and why.

When is it collected? What is collected? Why is it needed? Who is collecting it? Will it be shared with a third party? How long is it kept it for?
When someone completes our online enquiry form Name, email, phone number To enable us to respond to the user’s enquiry Healthy Sandwell No One year

If we want to use your data differently, we will always seek your prior consent and will update this notice accordingly.

We take protection of your personal data seriously. We employ data encryption in transit (using HTTPS protocol) and encryption at rest on the disk drives where your data is stored.

In addition, we use cookies (small text files stored on your device) to provide functionality and analytics capabilities on the website. Please refer to our Cookie Policy for an overview of the cookies used.

You can refer to the official help documentation of your browser provider for information on how to change cookie preferences.

Where personal data is stored

All personal data held will be stored and processed by staff in the United Kingdom.

Sharing your personal data

Your personal data will be treated as strictly confidential and will only be shared with third parties with your consent or if there is a legal obligation for us to disclose the information.

Your rights and your personal data

From May 2018 the GDPR provides you with rights in respect of your personal data. These include the right to:

  • Request a copy of your personal data which we hold about you
  • Ask us to correct personal data that is wrong or out of date
  • Request your personal data is erased
  • Withdraw your consent to the processing of your personal data
  • Lodge a complaint with the Information Commissioners Office

Contact details

If you should have a query, or wish to exercise your rights or make a complaint in relation to your personal data, please contact us using the details provided below.


Phone: 0800 011 4656 or 0121 569 5100

Post: Public Health, Floor 2, Sandwell Council House, Freeth Street, Oldbury, B69 3DE