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Frequently Asked Questions

Frequently asked questions about walk through testing sites

How does the booking process for walk-through testing sites work?

People can book a walk-through test via the or by calling 119.

What can I expect when attending a testing site?

When you arrive at the site you will be expected to confirm your identity.  You will then be given a test kit and shown to a testing booth.  Instructions will be given on how to take the test.  You will be given a swab and asked for samples from both inside your nose and mouth.  When you’ve finished the Test, you will be advised on how to register the test online.  You will then be shown where to safely exit.  You should receive results the next day.

Is it safe for people with symptoms to leave their homes to attend one of the testing sites?

Testing is one of the most important ways that we can stop the spread of the virus.  Having a range of ways that people can get a test – online, drive throughs and walk throughs -means that more people can access them. There are many people in Sandwell who do not have a car and therefore having a testing site they can walk to is important.

Anyone attending an appointment at a walk-through testing site will be provided with guidance on getting to and from the test site safely, including:

  • Maintaining social distancing.
  • Not travelling in a taxi or on public transport.
  • Wearing a face covering throughout (including travelling to and from the testing centre).
  • Washing their hands thoroughly before leaving for their appointment and as soon as they return home

Can people just show up for a test at my local walk-through testing site?

Our aim is that everyone in Sandwell with coronavirus symptoms has access to free tests. To ensure sites have enough capacity to meet demand, people should book an appointment to attend a walk-through testing site. It is vital for safety reasons they arrive at the correct time.

How will people be kept safe on site?

Testing sites are designed to ensure people can move around them safely and prevent the spread of the virus.  Social distancing will be maintained throughout the testing process and people attending the sites are asked to wear a face covering.

Still need help?

Send an enquiry to our friendly Healthy Sandwell team.

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